Pharmac seeks feedback on the Exceptional Circumstances Framework
- 6 hours ago
- 2 min read

We are getting in touch to let you know that Pharmac is seeking feedback on the Exceptional Circumstances Framework (the Framework), and we’d like to hear from you.
The Framework outlines how Pharmac considers funding requests for people with exceptional clinical circumstances when those circumstances fall outside the Pharmaceutical Schedule funding process.
Patients, whānau, clinicians, and others have told us that the current Framework is no longer fit for purpose and can be difficult to understand and navigate. The Framework requires improvements and refinement to better meet the needs of those who use it.
Pharmac will use a range of methods to gather feedback and insights. We have published a detailed Discussion Document on our website and have a survey available on Citizen Space. The survey includes both general and more specific questions, and you are welcome to respond to the questions you feel comfortable with.
You can also share any additional information or perspectives that are important to you but not covered in the questions. We encourage you to submit your feedback using Citizen Space so we have the best chance of capturing and considering your input.
You are invited to review the information on the website and submit your comments through Citizen Space:
Pharmac website | https://www.pharmac.govt.nz/exceptions-review
Citizen Space | https://consultations.pharmac.govt.nz/policy/exceptions-framework
Please note that all pathways within the current Framework will continue to operate during the review, and there will be no changes to how applications are assessed while consultation is underway.
Please feel free to share this consultation with anyone you think may wish to make a submission. Submissions are open until 5pm on 7 June.
If you have any questions or would like to meet to discuss the review, please don’t hesitate to get in touch.
We apologise if you receive more than one email about this review. We are using several channels to make sure everyone is reached, and given the size of this consultation, some duplication may occur.
Ngā mihi nui,The Framework Review Team
Pharmac | Te Pātaka Whaioranga | P: +0800 660 050| www.pharmac.govt.nz

